NaXum Core Value: Crystal-Clear-Candid CommunicationPosted by naxumadmin / March 17, 2023
NaXum’s core value of Crystal-Clear-Candid Communication is a commitment to honesty, transparency, and openness in all communications. As an employee, sales executive, or marketing champ, practicing candid communication means being honest and straightforward in all interactions with colleagues, clients, and customers.
Candid communication is characterized by a willingness to speak the truth, even when it may be uncomfortable or difficult. It means avoiding sugar-coating, white lies, or withholding information, and instead, sharing information in a clear, direct, and respectful manner. This can lead to better relationships, increased trust, and improved problem-solving.
The costs of not being candid can be significant, especially when dealing with software and technology. At NaXum, we make sure to call it as it is. In the short term, it may seem easier to avoid difficult conversations or to bend the truth to avoid conflict or negative outcomes or even make a sale. However, over time, this approach can erode trust, damage relationships, and harm the overall reputation of the company or organization.
Starting to communicate candidly can be challenging, particularly if you are used to avoiding difficult conversations or bending the truth. Here are some tips for developing more candid communication skills:
1. Practice active listening: Candid communication is a two-way street, and it requires both speaking and listening. Make sure you are fully present and engaged when someone is speaking to you, and try to understand their perspective before responding.
2. Be honest and direct: When communicating, be honest and direct in your language. Avoid euphemisms or vague language that can be misinterpreted or misunderstood.
3. Own your mistakes: When you make a mistake or error in judgment, be honest about it and take responsibility. This can help build trust and respect with colleagues and clients.
4. Avoid defensiveness: When receiving feedback or criticism, avoid becoming defensive. Instead, try to understand the other person’s perspective and use it as an opportunity for growth and improvement.
5. Practice empathy: Finally, practice empathy when communicating with others. Put yourself in their shoes and try to understand their perspective and feelings. This can help you communicate more effectively and build stronger relationships.
As CEO Ben Dixon mentioned, “When we don’t communicate candidly, our filters on our words rob the other person of feedback they deserve.”